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I received an email from PayPal asking me to do respond to a survey as providing them a feedback as to how their support has been. I’m not sure if I dare to click on the email as it points out to an external link. Well, according to PayPal, it is best not to click on external links but now in this email. Hahaha… Such contradicting email. This is the email that they sent to me.

We understand that your PayPal account may have been temporarily limited due to questions or concerns by our Account Review team. Thank you very much for your cooperation during this process. We are pleased that your account has now been reinstated.

As part of PayPal’s Commitment to excellence, we would like to ask you to take just a few minutes to answer questions about PayPal’s account limitation process.

To respond to our survey, please click on the web address below. If that does not work, please cut and paste the entire web address into the address field of your browser.

NOTE: Please respond within five days. After 5 days, this invitation will expire.

http://surveys.echosurvey.com/paypal/survey.taf?survey_id=530&user_id=2E630DC5-A397-4B08-B30E-7FF2212DBC28

Thank you for your feedback and continued business with PayPal!

There is also this exclusion in the email as well.

If you want to be excluded from future surveys and survey correspondence, please click below:

http://surveys.echosurvey.com/paypal/opt_out.taf?id=2E630DC5-A397-4B08-B30E-7FF2212DBC28&client=paypal

How can I be sure that both links are not some phishing email? Would you give your feedback?